Which of the following is NOT one of Dean Barnlund’s five basic components of human communication?

• Communication is a process

• Communication is reversible

• Communication involves the total personality

• Communication is complex

According to Kellerman, bad leadership falls into two categories:

• Ineffective and unethical

• Bad communication and lack of trust

• Lack of trust and ineffective leadership

• Unethical and weak management

Which of the following is more associated with management than leadership?

• Establishing direction

• Aligning people

• Organizing and staffing

• Motivating and inspiring

According to the transactional model of communication

• Communication is linear

• Senders and receivers take turns sending messages

• Feedback comes after a message is received

• Communicators simultaneously send and receive messages

What DOES NOT exemplify leadership skills from MLK, jr?

• Having a meaningful message

• Knowing how to deliver an important message

• Using words that matter

• Do as I say, not as I do

Symbols are abstract, arbitrary representations of reality agreed upon by human users.

• True

• False

When leaders use their behavior to create the desired perceptions in the minds of followers, they are engaged in:

• Co-leadership

• Impression management

• Symbolic exhortation

• None of the above

Dr. Allen allowing her students to create their own assignments would be representative of which type of leadership communication style?

• Authoritarian

• Democratic

• Laissez-faire

• Task

Teagen believes that the average employee only works because he or she has to and will avoid coming to work whenever possible. As a result of this belief, Teagen is likely to use a(n) ___________________ leadership style.

• Authoritarian

• Democratic

• Laissez-faire

• Task

In the theory X and theory Y model of leadership, theory Y proponents believe that workers

• exercise personal initiative

• have an inherent dislike for work

• believe tasks must be viewed in terms of the people involved

• believe people are first