Quản trị (unit 2)

Before senior …………. can develop a strategy for change, it needs to understand organizations, organizational culture and how this affects internal communication.

• manager  

• management

• manage

• managed

…………. organizational culture is fairly straightforward.

• Define

• Defined

• Defining

• To define

It is possible to …………. the differences between people in different cultures.

• categorize

• categorizing

• categorized

• All are correct

However, to be useful to corporate management, we need a more ………definition that relates to organizations.

• particular

• specific

• general

• clearly

Organizational culture can therefore be identified by listening to what people say is peculiar to their ………….

• somewhere

• workplace

• building

• apartment

How can organizational culture ……….. measured?

• be

• been

• was

• were

Managers need to be …………. with organizational culture because it affects the way they manage the process of communicating change.

• different

• similar

• familiar

• same

Every organization has its unique company culture, which will affect ……….. change management strategies should be developed and communicated to staff.

• who

• how

• what

• where

Change management often ……… because managers misunderstand the pre-existing culture they are dealing with.

• fail

• to fail

• fall

• fails

According to Edgar Schein, an organization's culture is like …………culture, which is identified by national or ethnic boundaries.

• general

• specific

• particular

• All are correct