Business English Writing - No. 2: Types of Letter
Authored by Trung Tran
English
Professional Development
Used 1+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which business letter type does this phrase belong to?
I'm writing to inquire about your health insurance policies.
Resignation letter
Cover letter
Inquiry letter
Complaint letter
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which business letter type does this phrase belong to?
I am writing in reference to your inquiry about our health insurance policies.
Confirmation or follow-up letter
Request for information letter
Apology letter
Notification letter
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which business letter type does this phrase belong to?
I am writing to express my dissatisfaction with your customer service.
Sales or Marketing letter
Reference letter
Thank you letter
Complaint letter
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which business letter type does this phrase belong to?
We deeply regret this error. Please accept our sincere apology.
Notification letter
Apology letter
Request for information letter
Complaint letter
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which business letter type does this phrase belong to?
I am writing to express my gratitude for welcoming me so warmly into the company team.
Thank you letter
Confirmation or follow-up letter
Apology letter
Reference letter
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which business letter type does this phrase belong to?
I would like to inform you of a recent policy change.
Cover letter
Notification letter
Apology letter
Request for information letter
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which business letter type does this phrase belong to?
I would be grateful if you could send me some more information about your new hair product advertised on your website.
Request for information letter
Apology letter
Reference letter
Thank You letter
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