BSBXTW401

Which of the following are effective methods to communicate with your team? Select all that apply.

• Face to Face Meetings

• Via Social Media

• Online meetings

• Email correspondance

True or False

Different working dynamics can hinder work task progress

• True

• False

Which legislation would you refer to when dealing with bullying in your team?

• Work, Health & Safety Act 2011

• Anti-Discrimination Act 1977

• Fair Work Act 2009

• Snitches Get Stitches Act 2020

What is workplace bullying?

• Workplace bullying is mistreatment that has little effect on the individual.

• Workplace bullying is only when someone is harmed

• Workplace bullying is a form of intimidation that can affect someone's health or wellbeing.

• Workplace bullying is being told what to do.

What are three techniques to managing conflict constructively?

• Acting Immediately

• Avoiding Judgement

• Avoiding the situation

• Meeting with the people involved in the conflict separately

What is NOT a correct method of managing poor work performance?

• Monitoring performance levels

• Investigating & Diagnosing

• Taking Action

• Ignore it

"a serious disagreement or argument, typically a protracted one."

Is a definition of which of the following?

• Team

• Conflict

• Miscommunication

• Poor Performance

What are three correct methods to ensure your interactions are appropriate and sensitive to cross cultural communication and communication with individuals with special needs or disabilities?

• Yelling

• Be Supportive

• Speaking Clearly & Concisely

• Avoiding Slang

"a group of people who perform interdependent tasks to work toward accomplishing a common mission or specific objective."

Is a definition of which of the following?

• Company

• Band

• Students

• Team

True or False

Working together as a team is both beneficial to the organization and the individual

• True

• False