360 Efficiency

What were the three types of efficiency?

• Organisational,

  Financial,

  Energy

• Organisational,

  Economic,

  Energy

• Social welfare,

  Dynamic,

  Social

• Social welfare,

  Dynamic,

  Economic

What are the 5 review areas for an holisitc view of efficiency?

• Review of the business model, Market methodologies, Organisation, Overheads, Central services and intermediate structures

• Review of the business model, Other levers, Organisation, governance and measurement, Central services and intermediate structures, Overheads

• Review of the business model, Other levers, Organisation, governance and measurement, Overheads, Central services and intermediate structures

Efficiency is broadly defined as the ability to adequately perform or fulfil a function.

• TRUE

• FALSE

The most common lever for risks are:

•Models/automation in decision making

•Productivity review

•Data and analytics

•Improvements in risk monitoring

• True

• False

What are the main requirements, roles and proposals of a  a comprehensive Spend Governance Model that encompasses the complete End To End process?

• Target setting,

  Lever Identification,

  Control Model

• Organisation, Control Model

• Cost Items, Lever Identification,

  Control Model

The three visions of cost analysis mentioned are:

Office

Customer

Product

• True

• False

Calculation for the cost of office is: direct costs of the offices themselves + the costs of their clients

• True

• False

Negative interest rates, complex regulation, the need for strong digital investment and the uncertainty generated by COVID-19, are reasons to focus on efficiency programmes.

• True

• False

The evolution of commercial models involves optimising the branch network (number of branches and sizing of profiles) and strengthening the multi-channel strategy.

• True

• False

The methodical review of overheads can lead to savings of 90%.

• True

• False