Dream Team FGD

How long has John been working with AZOVA?

• 1 year and 7 months

• 1 year and 8 months

• 2 years and 7 months

• 2 years and 8 months

When is Jerome Irabagon's birthday?

• August 7

• September 7

• October 7

• November 7

What is John's favorite food?

• Sinigang na Baboy

• Adobong Baboy

• Purefoods Corned Beef

• Lasagna

What is Stephanie Viduya's Motto in life?

• A journey starts with a single step.

• Don't just walk, fly!

• Walk like a bird. Fly like a dove.

• Be like an eagle who flies above a storm.

What is Dream Team's standing on April Week 3?

• 3rd

• 4th

• 5th

• 6th

What category is our lowest ?

• Compliance

• Workflow Efficiency

• Business Policies and Procedures

• Customer Care Interaction

About what is our most current Knowledge Check that we need to accomplish?

• G&A Update

• AZOVA Web Browser

• PCR Test Kit

• Refund Process

On what tab will we find the receipt for the Video Observation appointment?

• Receipts

• Orders

• Proof of Payment

• Transactions

What is the turnaround time for the Refund Process?

• 3-5 days

• 4-5 days

• 3-5 business days

• 4-5 business days

What statement is delivered if the patient expressed a pain point during the conversation?

• Apology Statement

• Regret Statement

• Sympathy Statement

• Empathy Statement