SERVICE SEQUENCE

How many bacis stage in service sequence?

• 11

• 12

• 13

• 14

"A waiter standby at the front door to welcome every customer is...

• Welcome the customer

• Waiting for customer

• Greeting

• Customer arriving

Service sequence involved from greeting until customer leave the restaurant.

• Customer leave the restaurant

• Taking order

• Crumbing down

• Payment

After customer seat at their table, waiter must...

• Unfold napkin

• Take order

• Presenting menu

• Serve food

Waiter must present the menu from the left.

• TRUE

• FALSE

"Fingers must stay out of the eating surface of the plate"

• TRUE

• FALSE

"Used plates are cleared from the right-hand side"

• TRUE

• FALSE

Remove spills or crumbs on the table is...

• BRUSHING

• WASHING

• CLEANING

• CRUMBING

Coffee and tea served after...

• DESSERT

• APPETIZER

• SOUP

• MAIN COURSE

These are coffee and tea equipment except...

• TEASPOON

• FORK

• JUG OF CREAM OR MILK

• BASIN