BNL team meeting quiz
Authored by CPMDyson Training
Professional Development
1st Grade
Used 2+ times
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9 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
What does CPH mean?
Customer per hour
Contact per hour
Call per hour
Case per hour
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
How much contacts did we receive on Black Friday (November) 2022?
19651
107806
15364
40253
3.
DRAW QUESTION
30 sec • 1 pt
Draw the up top adaptor
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Which retailer is not an official retailer for a price match?
Douglas
Mediamarkt
Bijenkorf
iBOOD
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
On which location there is no Demo store/zone available?
Leidschendam
Amsterdam
Antwerp
Utrecht
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What to do when you have Technical Issues?
Try to find a solution and let your TL know through mail/Teams/phone number
Try to find a solution of course!
Sit there and wait until someone contacts you.
Put yourself on Technical Issues in Genesys.
7.
FILL IN THE BLANK QUESTION
10 sec • 1 pt
In what year was the V6 launched in the EU?
(a)
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