Prostart 1 Intro to Management

What does a company's mission statement describe?

• A. how it needs to change

• B. what it is currently doing

• C. what it has done in the past

• D. what it wants to be in the future

What documentation outlines what a company wants to be in the future?

• A. training plan

• B. vision statement

• C. employee manual

• D. mission statement

Treating people fairly and holding others accountable is an example of what?

• A. Providing direction

• B. Motivation others

• C. Leading consistently

• D. Coaching and developing others

When referring to “SMART” goals, what does the M stand for?

• A. Mapped

• B. Managed

• C. Measurable

• D. Mission-critical

The first step in problem solving is to...

• A. determine alternative solutions.

• B. determine the root cause.

• C. develop an action plan.

• D. define the problem.