MIST201 Chapter 01 Quiz

The information age is the present time, during which infinite quantities of facts are widely available to anyone who can use a computer.

• True
• False

A fact is the confirmation or validation of an event or object. In the past, people primarily learned facts from books.

• True
• False

Zappos is not a technology company; its primary business focus is to sell books.

• True
• False

Order date, amount sold, and customer number are all forms of data.

• True
• False

Choosing not to fire a sales representative who is underperforming, knowing that person is experiencing family problems, is a form of knowledge.

• True
• False

Top managers use social intelligence to define the future of the business, analyzing markets, industries, and economies to determine the strategic direction the company must follow to remain unprofitable.

• True
• False

Business intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making.

• True
• False

People using the same information can make different decisions depending on how they interpret or analyze the information.

• True
• False

Knowledge workers are individuals valued for their ability to mitigate risk and implement critical human resource rules and regulations.

• True
• False

Using only data and information to make decisions and solve problems is the key to finding success in business. These are also the only core drivers of the information age and the building blocks of business systems.

• True
• False