LO4 and 5 Cambridge Techincals IT

Which of the following is an example of non-verbal communication?

• Speaking

• Writing

• Facial expressions

• Texting

What is the most common form of business communication?

• Verbal

• Written

• Non-verbal

• Visual

Which of the following is a barrier to effective communication?

• Emotional barriers and taboos

• Speaking too loudly

• Using complex vocabulary

• Being too friendly

Why is it important to use appropriate language in the workplace?

• To impress your colleagues and superiors

• To avoid offending others and negatively affecting your credibility

• To show off your intelligence

• To make yourself seem more approachable

Which of the following personal attributes is important for readiness for work?

• Punctuality

• Creativity

• Athleticism

• Musical talent

What is one way in which members of a professional body can contribute their expertise?

• By setting standards for their field

• By competing with other members for recognition

• By withholding information from non-members

• None of the above

What are some benefits of joining a professional body?

• Access to technical knowledge

• Ability to promote your field in society

• Free lunch

• Opportunities for social and professional networking

What is a limitation of joining a professional body?

• Membership fees can be expensive

• You can access journals for technical knowledge

• Higher professional qualifications can take many years to achieve

• Opportunities for social and professional networking

Name the job from the description:. Work within high performance teams with other designers, programmers and producers. Key frame animation sequences in game

• Programmer:

• Network Manager:

• IT Technician:

• Animator:

Which professional body does not exist

• British Computer Society/Chartered Institute for IT -

• ISACA -

• IASCA

• Association of Computer Professionals