DataMax

What is DataMax?

• It is a Third Party Collection Company.

• It is a Company that Collects Equipments.

• It is a Company that Customers owes Money.

• None of the Above.

We CANT talk to Spouses in:

• Iowa, North Carolina & Hawaii

• Iowa & Georgetown

• Hawaii & Georgia

• Georgia & Iowa

What can we do if a Minor is listed on the account?

• Talk to the Responsible Party

• Talk to the Once-Minor

• Talk to his/her Parents.

• All of the Above.

What is a Joint Account?

• An account with 2 or more members.

• A debt that is splitted in 2 or more debtors equally.

• An account that has a debt with 2 or more responsibles.

• None of the Above.

Payments on Joint Accounts MUST be collected under the Different Debtors Name/Accounts?

• True

• False

How a Decease Customer can be Dispositioned?

• DEC

• RIP

• DECEASED

• DEATH

What can we do if the Customer states he is on BankRuptcy?

• Ask for the Attorneys Information

• Send the information to Barbara.

• Talk to the customer normally

• Try to collect a Payment.

Where Attorney's information Filled out?

• W22_ATTORNEY TAB

• W11_ATTORNEY TAB

• W21_ATTORNEY TAB

• W_ATTORNEY22 TAB

What can we do in the Event of a Wrong Party?

• We disposition the call as Wrong Number only if it is Less than $500.

• We disposition the call as Wrong Number only if it is Less than $50.

• We disposition the call as Wrong Number only if it is More than $500.

• We disposition the call as Wrong Number only if it is More than $50.

What would we do in case of a Third Party taking the call?

• Ask if the ACH is available to authorize disclosuring information with third party.

• Ask if he has a Power of Attorney, Guardianship and if so send the information to [e-mail]

• Collect Payment if possible.

• Collecting a Payment if it is an Interpreter.