
Unit 7: Managing Employees' Performance
Authored by javieraguilera JAVIER_AGUILERA_CARACUEL
Business
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19 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
_______ has consistency of results when more than one person measures performance.
Interrater-reliability
Test-retest reliability
Validity
Fit with strategy
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Reviewer rates everyone near top.
Strictness
Leniency
Contrast error
Halo error
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In order to reduce error in performance measurement, raters can
Rate fictional employees and discussing decisions.
Study actual examples of various performances.
Focus on complex nature of employee performance.
All of the answers are correct
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Calibration meetings lead managers to discuss performance ratings and support them to eliminate intentional errors
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
It compares each employee with the others to establish rankings
Paired-comparison method
Forced-distribution method
Simple ranking
None of the answers are correct
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Organizational Behavior Modification:
Uses a measurement system to assess if employee exhibits the key behaviors.
Informs employees of the key behaviors
Provides feedback and reinforcement based on employees’ behavior
All of the answers are correct
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In relation to self-rating
It allows to observe the service performance
it shows how well a managers treats employees
there is a tendency to inflate assessments of their performance
it shows if the supervisor does not often observe the employee
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