Which of the following is NOT a type of questioning technique covered in the course?

• Open-ended questions

• Probing questions

• Funnel questions

• Closed-ended questions

Active listening is essential for effective communication and is crucial when asking for details and clarifications.

• TRUE

• FALSE

What is the primary purpose of using probing questions during a requirements-gathering session?

• To encourage the stakeholder to provide more information

• To explore specific areas in greater depth

• To control the direction of the conversation

• To confirm your understanding of the stakeholder's statements

When should you use funnel questioning during a requirements-gathering session?

• When trying to get a broad understanding of the project

• When seeking more specific details about a particular requirement

• When wrapping up the conversation and summarizing the main points

• When trying to build rapport with the stakeholder

Using open-ended questions is an effective way to control the direction of the conversation.

• TRUE

• FALSE

Which of the following is an example of a probing question?

• Can you tell me more about your current workflow?

• What specific features do you need in the new software?

• How do you envision the software improving your team's productivity?

• Do you prefer cloud-based or on-premise software solutions?

Paraphrasing and summarizing are the same thing.

• TRUE

• FALSE

In the context of a requirements-gathering session, what is the primary purpose of summarizing and inviting clarification?

• To demonstrate your understanding of the project requirements

• To encourage the stakeholder to provide more information

• To ensure both parties are on the same page and avoid misunderstandings

• To build rapport with the stakeholder

Effective questioning techniques and paraphrasing skills are essential for ensuring accurate understanding and uncovering ambiguities during a requirements-gathering session.

• TRUE

• FALSE

Which of the following is NOT a component of active listening?

• Paraphrasing

• Interrupting

• Reflecting

• Summarizing