NRF Customer Service & Sales Chp. 5 Review

NRF Customer Service & Sales Chp. 5 Review

Professional Development

40 Qs

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NRF Customer Service & Sales Chp. 5 Review

NRF Customer Service & Sales Chp. 5 Review

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Easy

Created by

Aurella Green

Used 6+ times

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40 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 2 pts

To find the position that's right for you, it all starts with a ____________. 

Job application

Job description

Job post

Job board

2.

MULTIPLE CHOICE QUESTION

1 min • 2 pts

A _____________ is a written statement about a specific job

Job description

Job post

Job application

Job board

3.

MULTIPLE CHOICE QUESTION

1 min • 2 pts

Types of entry-level retail positions are:

Cashier

Food Service

Delivery Driver

Loss Prevention

Front-End Manager

Sous Chef

Deli Supervisor

Comptroller

Administrator

Judge

Director

Dean

Program Manager

Executive Assistant

4.

MULTIPLE CHOICE QUESTION

1 min • 2 pts

. Which agency is responsible for implementing laws and regulations to protect employees?

 The EEOC

 The ADA

The FDIC

The FLSA

5.

MULTIPLE CHOICE QUESTION

1 min • 2 pts

What's the term for a very brief speech that you can use to sell yourself to people you meet? 

A job post

A keynote speech

An elevator pitch

A sales presentation

6.

MULTIPLE CHOICE QUESTION

1 min • 2 pts

Your network is made up of people who can help you in our _______ _______.

Customer Service

Career Development

Cost Analysis

Cooking Classes

7.

MULTIPLE CHOICE QUESTION

1 min • 2 pts

The purpose of a network is to help you with _________.

Ordering

Opportunities

Optioins

Orating

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