*RCI - Casino Section 2

Which agency phone number to use if the guest has Instant Reward Certificate and wants to book directly with Club Royale?

• 3055390000

• 3059822694

• 8888590015

• 8002059812

For Prime member, how much is the discount that the guest will get for the internet package?

• 10%

• 20%

• 25%

• 30%

They are the team that is responsible for qualifying each guest based on their gaming history located in Siebel Loyalty. 

• Casino Analytics

• Loyalty

• Club Royale Resolutions

• Casino Coordinators

TRUE or FALSE:

Club Royale currently  have reciprocity with any other rewards program.

• TRUE

• FALSE

This team qualify the guest based on the campaign criteria and the guest external play (land based casino or other cruise lines).

• Club Royale

• Casino Coordinators

• Casino Royale

• Royal Reps

Using CRIS; on Wonder of the Seas, how many casino table do we have under Caribbean Stud Poker?

• 2

• 0

• 3

• 4

TRUE or FALSE

We cannot book a sailing listed under Casino Capacity Sailing even though the preferred sailing of the guest is in the offer list.

• TRUE

• FALSE

LOYALTY # 383877063

What agency phone number are we going to use if the guest will redeem offer code 23RCL501? 

TRUE or FALSE

Christian and Jake is playing in the casino together. They are only using Christian's Seapass card while playing. In this scenario, Jake will still be able to receive his points that he earned in the casino since the casino host can recognize their casino player.

• TRUE

• FALSE

LOYALTY #: 383877063 

CAMPAIGN: 2023 MAY HOST ISSUED - INSTANT REWARDS 5 NIGHTS OR LESS 

Offer (2305A02)

Based on the information above, we can book the guest with AL 09/24/2023 sailing on a Junior Suite stateroom

• TRUE

• FALSE