
Year 10 - Quality
Quiz
•
Business
•
9th - 12th Grade
•
Practice Problem
•
Hard
Edward Prinsloo
Used 1+ times
FREE Resource
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31 questions
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1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
A ‘high quality product’ means:
a) the product will never go wrong
b) customers will always be able to re-use the product
c) the product meets customers high expectations
d) the product is made from the highest quality materials
2.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Which one of the following is not a benefit to a firm from producing quality products:
customers loyalty is likely to be high
b) all customers will be prepared to pay very high prices for the products
customers may tell other people about the products
the costs of returns and product failures is likely to be low
3.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Which one of the following statements about quality is true?
Quality is an issue only for manufacturers
The quality of services offered by a bank cannot be measured
Low priced products are always low quality
d) Tertiary sector businesses should assess quality of their products
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Quality control in a factory is usually achieved by:
testing all completed products
b) testing a sample of completed products
asking customers to check quality
testing materials as they arrive at the factory but not the finished product
5.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Quality assurance means:
a) checking all finished products for faults
b) setting quality standards at all stages of products
c) assuring customers that products are of the highest standard
d) assuring workers that the work they do is of a high quality
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
One of the main differences between quality control methods and quality assurance is:
a) quality control is based on inspection of finished products but quality assurance involves workers at each stage of production
b) quality assurance guarantees that no faulty products will ever be made but quality
control only tests a sample
c) quality assurance standards cannot be set in tertiary sector businesses but quality control can be used in service sector businesses
d) workers are more involved in quality control systems than they are in quality assurance systems
7.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Which one of the following is not a disadvantage of quality control?
a) Expensive to pay employees to check the products
b) Doesn’t find why the fault occurred
c) Some faulty products may be discovered
Increased costs if faulty products are scrapped
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