Technical Support Quiz

Which ways are we able to integrate our customer's data? (Select all at apply)

• Clever

• Classlink

• PowerSchools

• Skyward

• Manually using spreadsheets

What is our goal to have a customer's account integrated and set up?

• 1 Day

• 7 Days

• 14 Days

• We don't have a goal.

Which tool is more popular amongst our districts?

• Surveys tool

• Climate tool

• Voice tool

• Skills tool

When handing over a new customer for integration, which program is used to alert the Technical Team?

• Intercom

• Help Scout

• JIRA

• Sales Force

Which role isn't one that is used in our Skills tool?

• District admin

• Assistant

• Account owner

• Certified

Select all of our single sign in options we offer. (Select all that apply)

• Clever

• Pearson

• Microsoft

• Classlink