Workplace Communication

Define interpersonal skills.

• Relationship with your own self

• Awareness of who they are and what they are capable of achieving

• Ability to communicate and interact with other people

Tags

CCSS.L.11-12.6

CCSS.L.8.6

CCSS.L.9-10.6

CCSS.W.11-12.2D

CCSS.W.9-10.2D

Identify one statement that does NOT show the importance of having interpersonal skills?

• Foster good relationship

• Able to set objectives, and goals

• Make you relateable

• Encourage empathy

There are 5 types of interpesonal communication which are :

-Cooperative/ Collaborative vs Confrontational

-Direct vs indirect

-Positive vs Negative

The other two are ...... (choose two correct answers from below)

​

• Critical vs neutral

• Casual vs Normal

• Polite vs Rude

• Compliment vs Attack

Tags

CCSS.RL.2.6

CCSS.RL.8.3

......... is an interaction that tends to anger, create unnecessary conflict, and damage relationships at home and at work

• Direct

• Rude

• Confrontational

• Attack

Tags

CCSS.RL.2.6

CCSS.RL.8.3

The golden rule is talk less and listen more is an example of ...... communication

• Indirect

• Collaborative

• Casual

• Critical

Tags

CCSS.RL.2.6

CCSS.RL.8.3

....... communication style is threatening to the hearer's self-worth

• Indirect

• Normal

• Confrontational

• Neutral

Tags

CCSS.RL.11-12.4

CCSS.RL.6.4

CCSS.RL.7.4

CCSS.RL.8.4

CCSS.RL.9-10.4

A ..... communicator can express their own needs, desires, ideas and feelings, while also considering the needs of others

• Casual

• Normal

• Direct

• Positive

Tags

CCSS.RL.2.6

CCSS.RL.8.3

What are the elements of effective interpersonal skills? (You can choose more than one answer)

• Problem solving and decision making

• Listening

• Assertiveness

• Negotiation