TOPIC 4: ISO

ISO standards are develop based on ​ ​ ​ (a)   and are based on ​ ​ (b)   among interested parties.

• market demand
• consensus
• voluntary
• world wide

The second revision of ISO9001 was published in:

• 2013

• 2015

• 2016

• 2018

Match the followings:

• Quality Management Systems

• ISO9001

• Food Safety Management Systems

• ISO14001

• Environmental Management Systems

• ISO22000

In ISO9001:2015, management responsibility has been revised to:

• Operation

• Leadership

• Context of the organisation

• Planning

Identify this process.

• Consensus

• Equal footing

• Gap Analysis

• Market driven

Reorder the followings:

• Modify & add to current practices

• Compare current practices with the standard

• Identify practices that must be documented

• Implement new system

• Document the processes

PDCA (Plan, Do, Check, Act) cycle can be used to modify and improve current practices in a company. Which section in ISO9001:2015 is covered under Check?

• Improvement

• Planning

• Performance evaluation

• Operations

There are ​ (a)   important elements involved in ISO development.

• 5
• 6
• 4
• 3

Which of the followings is NOT the benefit of having ISO in a company?

• Development and manufacturing of products are more efficient and safer.

• Safeguard consumers and users.

• Difficult to trade products between countries

• Helps in transferring technology to developing countries.

Which section covers the requirements for personnel, training, facilities and work environment?

• Section 6: Planning

• Section 5: Leadership

• Section 9: Performance evaluation

• Section 7: Support