BSBLDR412
Authored by Anonymous Anonymous
Education
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is NOT considered a electronic form of communication?
Emails
Memos
Websites
Text Messaging
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is NOT considered a non electronic form of communication?
Notices
Posters
Business Proposals
Websites
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is NOT considered an effective listening technique?
Interrupting
Being Patient
Empathizing
Maintaining Eye Contact
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What are three characteristics of verbal communication?
Pitch
Speed
Gestures
Volume
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What are three characteristics of non verbal communication?
Clarity Speech
Body Language
Eye Contact
Facial Expressions
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False
It is important to keep your communication as simple as possible, avoiding slang and jargon when faced with a language barrier?
True
False
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False
Encouragement is an effective method for building a strong positive workplace culture
True
False
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