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Regeneron - Missing Information

Authored by Tia Jessup

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Regeneron - Missing Information
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13 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

45 sec • 15 pts

Where are calls initiated and logged?

In Five9

Paylocity

In Connect

In Resilix

2.

FILL IN THE BLANKS QUESTION

1 min • 20 pts

You must (a)   out your existing call in order to stack calls.

3.

FILL IN THE BLANKS QUESTION

1 min • 5 pts

What platform are you actually making the call from?

(a)  

4.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

What sub-status should be selected for a M.I. case when the doctor's office does not answer on the second attempt?

Open - Second Attempt

Closed - Missing Information Received

Open - Third Attempt

Open - Second Attempt

5.

MULTIPLE SELECT QUESTION

45 sec • 10 pts

Do we contact/call doctor's offices that have opted out of call communication?

Yes!

Call only.

No!

Fax only.

6.

FILL IN THE BLANKS QUESTION

1 min • 20 pts

Where the doctor's office information is found.

(a)  

7.

MULTIPLE CHOICE QUESTION

30 sec • 15 pts

Which tab to you find the RE#?

Opt ins and Reminder

Communications Tab

Patient Profile Tab

HCPs

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