CPA 1986

Which government body is responsible for the enforcement and implementation of the Consumer Protection Act 1986 in India?

• Ministry of Consumer Affairs, Food and Public Distribution

• Ministry of Finance

• Ministry of Home Affairs

• Ministry of Health and Family Welfare

Under the Consumer Protection Act 1986,

which of the following is not a right of consumers?

• Right to be heard and redressal

• Right to safety

• Right to compensation

•  Right to free goods and services

Who can file a complaint under the Consumer Protection Act 1986?

• Only individuals above the age of 18

• Only registered consumer organizations

•  Only individuals who have suffered injury or damage as a result of unfair trade practices

•  Both individuals and registered consumer organizations

Which of the following is not a type of unfair trade practice under the Consumer Protection Act 1986?

• False representation

• Selling goods beyond their expiry date

• Charging excessive prices

•  Refusing to provide a refund for defective goods

In case a consumer is not satisfied with the decision of the District Forum, they can appeal to the _______

• National Consumer Disputes Redressal Commission

• State Consumer Disputes Redressal Commission

•  District Consumer Disputes Redressal Commission

•  Supreme Court of India

What is the time limit within which a complaint should be filed under the Consumer Protection Act 1986?

• Within 2 years from the date on which the cause of action arose

• Within 6 months from the date on which the cause of action arose

• Within 1 year from the date on which the cause of action arose

•  Within 3 years from the date on which the cause of action arose

Who has the power to issue necessary orders for the removal of defects in goods or deficiencies in services under the Consumer Protection Act of 1986?

•  District Forum

• National Consumer Disputes Redressal Commission

• State Consumer Disputes Redressal Commission

•  Central Consumer Protection Authority

Under the Consumer Protection Act 1986, a consumer can claim compensation up to a maximum amount of ______

• Rs. 10,000

• Rs. 50,000

• Rs. 1 lakh

• Rs. 5 lakhs

Which of the following is not a penalty for non-compliance under the Consumer Protection Act 1986?

• Imprisonment for up to 3 years

• Fine of up to Rs. 1 lakh

• Fine of up to Rs. 10 lakhs

• Seizure and destruction of goods

Which amendment to the Consumer Protection Act 1986 was made in 2019 to strengthen consumer rights and establish stricter penalties for unfair trade practices?

• Consumer Protection (Amendment) Act, 2013

• Consumer Protection (Amendment) Act, 2016

• Consumer Protection (Amendment) Act, 2018

•  Consumer Protection (Amendment) Act, 2019