L5 - Showing Empathy

The ability to put yourself in another person’s

place or to see a situation from another person’s point of view.

• Empathy

• Sympathy

• Tact

• None of these

The ability to recognize another person’s feelings.

• Empathy

• Sympathy

• Burn Out

• None of these

The ability to do or to say the right thing in any circumstances.

• Tact

• Body Language

• Neither of these

One of the best ways to show someone that you are interested in what they have to say is to listen carefully to them.

• True

• False

Accepting your own emotions is NOT an essential part of developing empathy.

• True

• False

Being sensitive to others’ emotions is NOT a key to developing empathy.

• True

• False

Understanding the emotions and needs of others is an important part of developing empathy.

• True

• False

A preconceived judgment or opinion about a person.

• Prejudice

• Stereotype

• Burn Out

• None of these

An often unfair and untrue belief that all people within the same group are the same.

• Prejudice

• Stereotype

• Burn Out

• None of these

Fatigue, frustration, or apathy resulting from prolonged stress, overwork, or intense activity.

• Prejudice

• Stereotype

• Burn Out

• None of these