CS Regional Meeting
Authored by CENTRAL2 REGION
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1st Grade
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the activity in 2023 - Demi senyumanmu?
Izinkan kami membantu anda
Izinkan kami bersama anda
Izinkan kami menggembirakan anda
Izinkan kami menemani anda
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the influential factors to improve CS for Sales Module?(EXCEPT)
Vehicle Purchase & Loan Process
Informed on Status Vehicle
Clear Explanation during delivery
Service within Promised Time
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the influential factors to improve CS for Service Module?(EXCEPT)
Vehicle Purchase & Loan Process
Service Explanation Before & After
Service within Promised Time
Satisfied with SC Facilities
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Highest respondents for Sales module in 2022?
Central 1
Central 2
East Malaysia
Southern
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Highest respondents for Service module in 2022?
Central 1
Central 2
East Malaysia
Southern
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the response rate target for CS Survey 2023?
20%
25%
30%
35%
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What will be the mechanism for CS Survey 2023?
SMS Only
SMS & WhatsApp
WhatsApp Only
SMS & Telephone Interview
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