REVIEW DISPUTE - Practice

SA can edit reviews.

• True

• False

Answer explanation

CS cannot edit reviews under any circumstance.

Host played loud music and I could sleep.

• Relevant

• Irrelevant

Answer explanation

This incidence has an impact on Guest stay. So, it is relevant.

There was an earthquake and my plans got cancelled.

• Relevant

• Irrelevant

If the review is irrelevant and doesn't have any criteria for inappropriate content or incorrect subject. What would it be the outcome?

• Retaliatory review section

• Hide review

In which cases reservation status I cannot do a review (Doesn't have the ability to do it)

Evaluate responses using AI:

OFF

Answer explanation

Pending

Request retracted

No longer possible

Before check-in date: CBG / CBA