FINAL ROUND

The goal of ________is to provide partners with the information they need, when they need it, so they can create a meaningful connection with every customer.

The information SMs need to prepare their stores and teams for success in the coming period, posted to SharePoint five weeks prior to the launch of each period

Our Customer Service Commitment

Is a tool that is displayed in the store's backroom, to help highlight the behaviors, values and culture we want to live out everyday.

Manager's on duty or SLs are to make use of ____ _______ ____ in documenting the movement of cash, SB card, GC , SRC, entrusted to them during shift.

Investing in pathways to opportunity through

employment, training, and barista championships.

Welcoming all and creating impact on issues that matter

• CREATING OPPORTUNITIES THAT MATTER                

   

• SUSTAINABLE COFFEE

         

• STRENGTHENING COMMUNITIES IN OUR       GLOBAL NEIGHBORHOODS 

• LEADING THE WAY IN GREENER RETAIL

SM Pattern:

• Plan, Create the Experience, Check and Adjust

• Prepare, Lead, Transition

• Prepare, Model and Elevate, Follow Up

• Prepare, Craft & Connect, Transition 

These are the social impact agenda opportunity of Starbucks, except:  

• Creating opportunities that matter

• Strengthening communities in our global neighborhoods

• Sustainable coffee

• Coffee Curiosity