ACCOMMODATION REVISION

Half Board includes

• one meal

• accommodation, breakfast

• only one meal

• only breakfast

A single room has a single bed and is for one person only

• TRUE

• FALSE

A double room is a room for 3 people

• TRUE

• FALSE

Youth hostel is....

• an expensive accommodation

• a cheap accommodation

A ________ is considered a luxurious hotel.

• 5 star hotel

• motel

• Highway hotel

• none of these

Small, basic breakfast that is often included in the price of a room

• bed and breakfast

• room service

• continental

when the price is Room only....

• meals are provided

• no meals are provided

A guest who arrives at the hotel without a reservation is called

• a confirmed reservation

• a stay over

• walk in guest

• a guaranteed reservation

A twin is a room with 2 separated single beds

• TRUE

• FALSE

A complaint is a statement made either orally or in __________ form

• VERBAL

• WRITTEN

• FACE TO FACE

• SIGN