OFFICE TRIVIA

Name the Anderson Client Policy that outlines the rights of clients and service standards that we must adhere to.

• Duty of care and Dignity of Risk

• Clients Rights and Responsibilities

• Service Agreement ManagementV

• Support Provision Policy

During a fire emergency, staff members accompanying clients are to assemble at the ...............

• Spencer Street Car Park Area

• Bunbury Clinic's Lobby

• Zoe Street Car Park Area

• Main gym area

........................ is responsible for the admin team & to ensure staff exit the building according to the fire evacuation plan.

• Jenny Jones

• Lisa Tirli

• Jesse Anderson

• Zurita Mostert

How many policies are listed under Anderson's Client-Related Policies?

• 15

• 25

• 10

• 18

Information of a deceased client will be stored for up to ......... years on Anderson's Information Management Systems, after the date of death.

• 12

• 7

• 15

• 10

Session with an Anderson NDS employee up to 5km radius (metro regions) & 10km radius (regional) would be considered ...............

• Community Visit

• In-clinic

When a client refuses to consent .........

• There are no consequences for a participant in terms of receiving services

• There are consequences for a client in terms of receiving services

Where a client provides less than 48 hours (2 clear business days) for a community or clinic visit, Anderson NDS reserves the right to charge ...........

• 25% of the agreed fee associated with the activity.

• 50% of the agreed fee associated with the activity.

• 75% of the agreed fee associated with the activity.

• 100% of the agreed fee associated with the activity.

When managing an incident, it is the employee's responsibility to ..........................

• Respond to any media enquiries

• Report serious incidents to the NDIS Commission

• Escalating incidents that one can’t resolve to senior leadership team

• Manage escalated incidents and serious incidents