ILO 6

The management function that involve the use of influence to motivate employees to achieve organizational goals.

• Planning

• Organizing

• Leading

• Evaluating

It is the ability of the manager to analyze and diagnose a situation and distinguish between cause and effect

• Human-relation skills

• Conceptual skills

• Technical skills

• Observation skills

It is the ability to understand alter, lead and control the behavior of other individual and groups. It helps managers to understand communicate and work with others.

• Technical skills

• Observation skills

• Decision-making skills

• Interpersonal skills

It is one of the main skills needed to be effective at decision making.

• Leadership

• Teamwork

• Reasoning

• Intuition

Involves analyzing competitive opportunities and threats, as well as the strengths and weaknesses of the organization.

• Planning

• Strategic planning

• Tactical planning

• Operational planning

These decision have short term horizon as they are taken repetitively.

• Opportunity decision

• Problem-solving decision

• Routine decision

• Strategic decision