ICT C3 - Past Paper 2021 Yr8

A Desktop Support Analyst would usually:

• Manage a Database

• Repair a complex problem on a network

• Be required to be physically on the floor, for example fixing a client computer

• Be consulted when buying new expensive hardware fora company

Which of the following is a very popular social media platform?

• Microsoft Word

• Facebook

• Photoshop

• Scratch

If you are helping a customer over the phone on how to reset a password, you are most probably a:

• Helpdesk Support

• System Engineer

• Web Designer

• Systems Analyst

A home computer on which the user can install and run different programs is known as a:

• Super computer

• PDA

• General purpose computer

• Palm top computer

Dealing with backups is the responsibility of the:

• Systems Administrator

• Desktop Support

• Software Developer

• Helpdesk Support

Apple watch and Fitbit charger are examples of:

• Military computers

• GPS devices

• Wearable technology

• Internet of Things

Which of the following is NOT true about a Systems Engineer?

• Keeping the infrastructure working

• Configuring a storage system

• Replying to customers on how to set a password

• Building storage solutions

Which of the following is TRUE about the Digital Footprint?

• Once you delete a photo from your social media profile, you can rest assured that there are no more copies of that photo anywhere

• All social media platforms store information about every page visited, every post shared and every friend added

• It is not important and no one cares about it

• It is only used by big companies and has nothing to do with individual users

Which of the following is considered as a good password?

• Jhx-3hG-88!

• KarlPace

• 12345

• 14Oct2007

John works in IT, and he designs how hardware and software work. He is a:

• Data clerk

• Network engineer

• System Administrator

• Software engineer