What does NIU stand for?

• Network Internet Unit

• Network Instant Unit

• Network Interface User

• Network Interface Unit

What type of information can be shared over electronic communication?

• Physical Address

• Phone Number

• Ticket number

• Email Address

PII stands for...

How many Fiber Jacks are in a customer’s home?

• Up to 3

• 2

• One outside and another one inside

• Just 1

The measure of delay or measure of how long it takes for some data to get to its destination across the network (How fast)

• Latency

• Bandwidth

• Upload

• Buffering

The maximum data transfer rate of a network or internet connection, how much data can be sent over a specific connection in a given time (How much)

• Latency

• Bandwidth

• Upload

• Cloud Storage

Used to measure data transfer speeds

• Bit

• Byte

T/F: Fiber optic requires electricity to transmit signals.

• True

• False

Answer explanation

Fiber optic uses light, not electricity to transmit (in turn using 12x less energy)*

What speed do customers get with the 1 Gig plan?

• 1 gig down and 1 gig up

• 1000 mbps download and 1000 mbps upload

• Up to 1000 mbps download and up to 1000 mbps upload (Symmetrical Speeds)

• Up to 100 mbps of download speed and up to 100 mbps of upload speed (Symmetrical Speeds)

If customers get one extra Nest WiFi Pro point, how many square feet will they cover?

• Up to 6,600 sq ft

• Up to 4,400 sq ft

• Up to 2,200 sq ft

• Up to 5,000 sq ft