10F PMI 4

During a meeting, a project manager learns that a business result needs to be delivered in four (4) weeks, although the original schedule stated sixteen (16) weeks. The project manager also hears that there is NO available technical resource. The project manager knows the technical resource manager because they worked together on a previous project. What is the first thing the project manager should do?

• Notify the project sponsor about the lack of a technical resource.
• Immediately escalate the issue to decision makers in the organization. "
• Check with the technical resource manager to see if there is an available technical resource.
• Hire an outside party to meet the need for a technical resource.

A project manager in a virtual team realizes, during the third iteration of product development, that the team dashboard that shows progress on work is faulty and is NOT showing updates. Which action should the project manager take?

• Keep the team working and send daily email updates to the team.
• Rank the need to fix the dashboard according to the business value for upcoming iterations.
• Get the dashboard fixed.
• Document the issue as a new project risk and propose a solution.

Project D is working virtually because of a recent natural disaster. Several activities are delayed because a project team member has NOT been working for the past week. This impacts the critical path. How should the project manager respond to this problem?

• Obtain a new resource to complete the needed tasks until you can speak to the team member directly.
• Discuss the situation with the team member’s functional manager and enable them to manage the team member.
• Remind the team member about responsibility and accountability.
• Ask a team member who knows this person well to try and find the missing team member and report back.

During an iteration, a project team working in country B encounters problems that may cause a delay in completion of task B. Teams in country A need task B to be completed on time in order to meet their schedules. These teams work together virtually. What can the project manager do to resolve this problem?

• Ask the team in country B to work harder to complete on time, in order to avoid delaying the work of other teams.
• Ask the teams to collaborate virtually to find a solution to avert the potential delay.
• Increase the iteration length, and add additional resources to the project team, so that they can meet the appropriate deadlines.
• Ask team members to perform to the best of their abilities during the iteration and engage in a retrospective after completion of the iteration.

A new project manager needs to deliver a high-stakes agile project. The vendor working with the team is in another country. Though this vendor has delivered excellent quality work on time in the past, they are currently behind schedule. The team explains to the project manager that their attempts to get the vendor back on schedule have failed. They have sent emails and phoned, but the vendor only gives vague, noncommittal responses. The product owner insists that this vendor is essential to the success of the project and an important partner of the business. Which action should the project manager take? Which action should the project manager take?

• Contact the vendor and be direct about the consequences of their actions and delays
• Create a virtual workspace for the team so that everyone is aware of and accountable for their tasks and aware of due dates. Include the product owner.
• Work with procurement to amend the vendor’s service agreement, with specific terms and conditions for work.
• Ask the product owner to use personal influence to get the vendor back on schedule.

A longstanding, key team member in a virtual team has been unmotivated for weeks after the death of a family member. Because of this, several project activities are behind schedule, impacting the project’s critical path. How should the project manager handle this situation?

• Replace the team member.
• Discuss the situation with the team member and work with them to identify a workable solution.
• Escalate this situation as an HR issue and ask other team members to work overtime.
• Ask the functional manager for additional support on the project, including assignment of a new resource.

Several items remain in the Kanban blocked column despite the team's efforts to resolve the issues. The retrospective reveals that all of the impediments relate to mandatory corporate business processes, which introduce wait times. What should the project manager do next?

• Act as a servant leader to resolve the pending business process issues while the team attends a team-building event.
• Dedicate the next iteration to team training on the business processes to help them work more autonomously.
• Work with process owners to streamline procedure and secure the team coaching on the processes.
• Work with the team to increase the story point estimates in the backlog to account for the business process delays.

Several items remain in the Kanban blocked column despite the team's efforts to address them. The retrospective reveals that all the impediments can be traced back to a particular department head. Previously, the project manager has tried to educate this stakeholder, but they still show resistance. What should the project manager do next?

• Ask the department head for budgetary compensation proportional to the delays incurred due to lack of cooperation.
• Use stakeholder analysis to identify an aligned senior stakeholder to influence the department head.
• Ask the team members to find other stakeholders who can help work around the department head's barriers.
• Set up an information radiator, ranking stakeholders according to their active support of the project goals.

A project manager with limited experience managing globally distributed team members is appointed to a project with team members who are all from another country and speak a different native language. To successfully manage this project, the project manager needs to have cultural sensitivity. What of the following actions should the project manager NOT take?"

• Read books about cultural sensitivity in leadership.
• Hire a professional coach to learn how to be a more successful leader.
• Request a different assignment, citing the language barrier as an obstacle.
• Enroll in language and culture lessons to learn about this country.

Several unforeseen impediments suddenly appear on the Kanban board in a hybrid project. Each team member has reported one or more different problems relating to a regulatory specification issued by the predictive track. Which parameter is likely to be highest in the risk assessment?

• Manageability
• Dormancy
• Connectivity
• Controllability