You are managing a project for a publishing company. While developing the schedule, you notice the project has multiple critical paths. Which statement is true regarding your project?

The risk to the project is higher because managing multiple critical paths requires more effort.

The effort required to manage the project will be lower than if it had only one critical path.

You must have performed critical path calculation incorrectly because a project can have only one critical path.

The critical paths will converge at some point in the project.

You have recently initiated a project with an international team. All team members can speak English, but some have a different dialect and accent. In the last team meeting, a team member made a joke about some team members’ accents. Several team members were offended by the joke but did not speak out in the meeting. As the project manager, what action should you take to resolve the conflict?

Remind the members about the cultural differences and the non-discriminatory policy.

Remove the member who made the joke from the team.

Do nothing because the joke is normal behavior in the team member’s country and was not meant to be serious.

Add a non-discriminatory clause and cultural difference expectation in the project charter.

You are a project manager working for an automobile manufacturer. Your project involves manufacturing a concept car for your company. You have identified some components that you want to subcontract. You want to contact probable sellers who have the skills to develop such components. Your procurement department provides you with a list of sellers who have the required capabilities. What is your next course of action?

Send the procurement documents to the sellers.

Advertise your requirements and await responses from sellers.

Call the sellers for negotiation.

Your team is developing an application for your client. In order to save time, Paul, your lead developer, proposes to use existing code that was used to create a similar application. The team decides to take this approach. On the quality audit, many bugs were detected from the reused code when integrated into the existing software. As a result, you had to delay the current iteration by a week. What should be the lesson learned from this incident?

You should focus the team on avoiding similar mistakes in future sprints.

You should limit team member suggestions in future sprint planning.

You should avoid working with Paul on upcoming projects.

You should recreate the delivery plan with stakeholders.

The change control plan includes:

a systematic effort to manage project changes

a method of implementing the quality policy

a contingency plan to deal with risks

a method of increasing project revenue

You are the project manager for a website development project for a mortgage firm. Development is complete, and the customer's employees are performing acceptance testing for the Website. On the last day of acceptance testing, an employee reports a defect: namely, that the copyright notice and date shows 2012 where it should be 2023. Your project scope statement and WBS both read "Display appropriate copyright notice on Website." You have written communications from the customer that show the text they supplied for the copyright notice included the year as 2012. What should you do?

Tag the item as "Not a Defect" along with supporting documentation, and ask the customer to submit a change request.

Tag the item as "Not a Defect" along with supporting documentation, and mark it as complete because the deliverable is complete according to the project scope statement, WBS, and supplied information.

Ask the project team how much work is involved in making the change, and see if you can accommodate it in project schedule without affecting the project completion date.

Tag the item as "Not a Defect" along with supporting documentation, and proactively determine how critical this change is for the customer.

Your company is working on a large software implementation for a multi-location client. Your team member who has gone to one of the locations is finding it difficult to work with a client team member due to significant differences in working style. You are finding that the implementation is suffering as a result of these differences. What should you do?

Orient your team member onsite, and ask the team member to have work plan meetings with the client team.

Escalate the issue to your senior manager, and ask for more time for the implementation.

Tell the team member to meet the client manager at the location, and have the client manager resolve the issue.

Escalate the issue to the client asking for support onsite for implementation.

Positive team behavior can be influenced by reinforcements and punishments. Which of the following is an example of a negative punishment?

Losing the annual bonus if the performance target is not achieved

Receiving a bonus if the performance target is achieved

Receiving a memo if the performance rating is below average

Removing probationary status if the performance rating is above average

As a project manager at Verigon Software Solutions, you have been assigned a project to develop a software application for Metroil Inc. The management at Metroil Inc. has specified that after the requirements are gathered and documented, a description of the proposed solution should be shared for approval. Once the solution is approved, a prototype should be created and approved before the actual application is created. Finally, after the application is developed and delivered, a training program should be conducted to train the employees at Metroil Inc. The client has requested to approve the training calendar and final application. What are the key deliverables that you will identify for this project based on these requirements?

the requirements document, design document, prototype, functional software application, and training calendar

the requirements document, prototype, functional application, and training calendar

the functional software application and training calendar only

the design document, prototype, functional application, and training calendar

Which option is NOT one of the ethical values that every PMI member and PMP certificant must abide by?

Ensure high levels of service to the customer community.

Create a respectful working environment.

Accept responsibility for actions.

Your project has just been completed, and all of the project deliverables have been completed. The senior manager is very happy with your work as the project was successful with regard to time and cost. The project team enjoyed working on the project and has given good feedback on the project. Your account manager informs you that the client's feedback on the project is not good. Your BEST course of action would be to:

Talk to your client, and discuss the client's perceptions of the concluded project.

Meet with the project team, and ask the team what they think is the basis for the client's reaction.

Call your account manager, and ask your account manager what the manager thinks about the project.

Meet with your senior manager, and let your manager know the client's feedback.

You have just realized that your implementation plan contains an error that will prevent you from meeting your milestones. The BEST thing you can do is:

Develop an alternative solution to meet the milestone date.

Compel your team to meet the milestone date under any circumstances.

Modify your project status report so that the report does not mention anything about the milestone date.

Modify the milestone date without seeking any consent of any of your stakeholders.

A Pareto diagram helps the project team to:

focus on the most significant problems

display if the process is in control

You are managing two projects, Project A and Project B. A variance analysis performed halfway through the projects tells you that the SV for Project A is 2000, and the SPI for Project B is 0.9. This means that:

Project A is ahead of schedule, and Project B is behind schedule.

Both Projects A and B are behind schedule.

Both Projects A and B are ahead of schedule.

Project A is behind schedule, and Project B is ahead of schedule.

Which of the following statements is TRUE regarding a value delivery office versus a project management office?

A value delivery office anticipates changes in the business needs and provides flexibility for the team to collaborate.

A value delivery office is centered on compliance and predictability with a tight change management control process.

A project management office is focused on continuous delivery of value to its customers.

A project management office acts as an enabler and focuses on mentoring and coaching the project teams on how to be more effective in their roles.

An issue has been encountered in a project and has remained unresolved for a period of time. As the project manager, which step should you perform first?

Perform a review of the process by visiting and personally experiencing it.

Escalate the case to the Project Management Office (PMO) or Project Steering Committee.

Identify and remove the obstacles.

Use empathy and emotional intelligence to analyze the problem.

Active listening can be demonstrated by: (Choose all that apply.)

Paraphrasing the other person’s statements.

Providing words of encouragement.

Jake is running a software development project in the capacity of Project Manager. After going through the customer’s requirements, he realized that there would be a need to train the team on a certain set of tools, which are essential to get the desired output. What do you think Jake should do?

Plan special training on the tools

Increase the cost of the project

Why is it important to actively manage stakeholder expectations during a project?

Stakeholders can introduce issues that can disrupt the project if the issues are not resolved.

Stakeholders may have additional ideas that will make the project more successful.

Project sponsors, who are responsible for managing the stakeholders, do not always do so.

Stakeholders may withhold funding if you do not cater to them.

During the weekly progress meeting, you notice that some of the project team members seem uncertain as to how to proceed with their work. As the project manager, which would be an appropriate solution to address this situation?

Use value stream mapping and Kanban boards

Ensure feedback loops are present and working

Evaluate whether there is sufficient information shared with the team

As a new project manager, you are expected to gain project management knowledge and skills. After researching the available options, you must decide which options are the best. Of the following options, which option is LEAST likely to allow you to gain project management knowledge and skills?

reading all your previous projects' lessons learned from your project closure files

conducting and participating in knowledge-sharing sessions on project management

identifying areas in which you are weak and reading related topics from project management books

attending training programs on project management

PMP Exam 121-180

Authored by J Watson

Professional Development

Used 6+ times

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MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You are the project manager and must determine how best to help Robin complete her project tasks for the current iteration. She chose tasks that are impossible for her to finish on her own. You assign Kelly to assist Robin in completing the tasks. Which aspect of emotional intelligence did you just portray towards your team members?

Social awareness by the use of empathy

Relationship management by the use of influence

Self-management by the use of self-control

Self-awareness by the use of self-confidence

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In negotiating project agreements, the project manager should never give in to unreasonable scope, schedule, and/or resources mainly because:

The project team members may be overburdened, and team morale may decline.

The interests of each stakeholder may not be met.

The project scope should always be fixed and defined in the project charter.

The project manager will always be at the losing end.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which option best describes the technique of applying lags and leads to project activities?

It is a method of determining the amount of time a successor activity may be advanced or delayed with respect to a predecessor activity.

It is a method of categorizing dependencies as mandatory, discretionary, internal, or external.

It is a diagramming method that uses arrows and nodes to depict dependency and precedence relationships.

It is a diagramming method that uses arrows and nodes to show only finish-to-start dependencies.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Managing project communication occurs during which project performance domain?

Project Work

Stakeholder

Planning

Team Performance

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which phrase BEST characterizes a program?

a group of projects managed in a coordinated effort

a project that is subdivided into smaller, more manageable components

a set of deliverables that collectively meet a specific project goal

a project that meets a particular objective

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The project manager has made reference to the project charter when a blocker had been encountered to the implementation of the project. A project charter includes all of the following EXCEPT:

Project tasks and activities

Project goals and objectives

Authority of the project and the stakeholders

Roles and responsibilities

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In developing a business case, which element will provide the rationale for the project?

Business need

Project justification

Expected project outcome

Business strategy

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PMP Exam 121-180

In negotiating project agreements, the project manager should never give in to unreasonable scope, schedule, and/or resources mainly because:

Which option best describes the technique of applying lags and leads to project activities?

Managing project communication occurs during which project performance domain?

Which phrase BEST characterizes a program?

The project manager has made reference to the project charter when a blocker had been encountered to the implementation of the project. A project charter includes all of the following EXCEPT:

In developing a business case, which element will provide the rationale for the project?

Project team values, agreements, and operating guidelines are usually seen in a:

You are managing a project for a publishing company. While developing the schedule, you notice the project has multiple critical paths. Which statement is true regarding your project?

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