Onsite Go Q n A

How many damages do we cover under Mobile Total Care?

• 3 Damages

• 1 Damages

• 2 Damages

• Unlimited

We charge a co-pay amount of Rs. 599 or 5% of invoice value, whichever is higher.

• TRUE

• FALSE

What is the % calculated in case of BER for Mobiles in Mobile Total Care?

• 60% or Above

• 70% or Above

• 80% or Above

• 90% or Above

What is the term of Mobile Total Care Plan?

• 1 Year

• 2 Years

• 3 Years

• 4 Years

Up to how much % do we offer assure buyback in Mobile Total Care?

• 30%

• 40%

• 50%

• 60%

How many repairs we offer for damage protection every 12 months of coverage in iProtect Gold Plan?

• 1 repair or 1 replacement

• 3 repairs or 3 replacements

• 4 repairs or 4 replacement

• Up to 2 repair or 1 replacement every year

How much Assured Buyback does Onsitego offer in iProtect Gold Plan for the device?

• 15%

• 25%

• 30%

• 35%

We cover in box accessories in the iProtect Gold plan?

• True

• False

Where is the customer's device repaired in Onsitego iProtect Plan? 

• Brand authorized service center

• Onsitego service center

• Local service center

• All of them

Onsitego iProtect for Apple is valid for __ year & __ years for iPhone, iPad and iWatch and 2 years & 3 years for iMac and MacBook 

• 1 year & 2 years

• 2 year & 3 years

• 1 year & 3 years

• 2 year & 2 years