L352- Customers Q2

How do feedbacks benefit businesses?

• They help generate more sales and revenue.

• They provide insights for improving products and services.

• They help businesses establish their brand image.

• They assist in reducing competition in the market.

Why is it important to prioritize customers and make them feel valued?

• To eliminate competition from competitors.

• To increase profit margins.

• To stand out in the market.

• To expand the product offerings.

Why is offering amazing customer service important for a business?

• To reduce costs and expenses.

• To increase employee satisfaction.

• To comply with legal regulations.

• To increase customer satisfaction.

What can businesses do to attract potential customers who may not have an immediate need for their product?

• Provide inaccurate and irrelevant information.

• Ignore their questions and concerns.

• Offer discounts and promotions.

• Give them accurate and relevant information and show them the value of the product.

What type of customer usually buys based on feelings and wants to feel good about their purchase?

• Impulsive buyer

• Analytical buyer

• Indifferent buyer

• Bargain hunter

_ customer is your most important customer, who have bought your product and keep coming back for more.

Why are customers important for businesses?

• They provide paid advertising.

• They drive revenues.

• They can help in management of the company.

• They increase competition in the market.

Why do companies monitor their customer relationships and solicit feedback?

• To increase competition in the market.

• To provide free advertising.

• To meet or exceed customer needs.

• To reduce costs.

How can you move need-based customers to become loyal customers?

• By offering discounts and promotions.

• By providing excellent personal interactions.

• By advertising your product extensively.

• By increasing the price of your product.