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KG - Professional Development

10 Qs

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Assessment

Quiz

Professional Development

KG - Professional Development

Practice Problem

Medium

Created by

pooja thakur

Used 8+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the TAT of asset letter ?

2 days

10 days

15 Calendar days

10 working days

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What is the TAT of Repayment for Emergency travel assistance ?

28 calendar days

28 working days

30 calendar days

30 working days

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What is the amount of assistance in platinum plan for travel in case of international ?

up to 80 k

up to 1 lac

up to 1.2 lac

upto 1.6 lac

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Customer has to provide the details of other mobile wallets other than the disputed wallet in case of Mobile wallet protection.

True

False

5.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Can we provide emergency travel assistance if customer has forgot his cards on home ?

Yes, we can since customer needs assistance during his travel

No we can't since the condition for ETA should be that customer's card is lost or got stolen.

None of the above

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What is the TAT of Document submission in case of PAN card replacement ?

15 days

30 days

28 days

there is no such TAT customer can submit the docs at his convenience

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What is the document submission TAT for Mobile wallet Fraud ?

15 days

20 working Days

30 calendar days

NA

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