Conflict Resolution

Which of the following is something you can control?

• Feeling disapointed

• Disagreeing with your parents

• Yelling at your best friend

• A different classmate

When you're feeling angry at someone, it helps to empathize with them, and consider their feelings. What does "empathize" mean?

• understand

• talk

• disagree

• smile

Albert wants to play basketball, while John wants to stay inside and play a video game. Which of the following is a compromise?

• They play each game for an hour.

• They don't hang out at all.

• They play basketball.

• They argue until one person gives in.

Which of the following emotions is the worst one to express when you're trying to resolve a conflict?

• amusement (silly)

• sadness

• confusion

• rage (anger)

A mediator helps settle disputes between two parties. A mediator is similar to:

• a ballplayer

• a lawyer

• a judge

• a businessperson

What's the most likely outcome of yelling at someone you disagree with?

• They see your side of things.

• They want to be your friend.

• They don't really care.

• They get angry.

Someone who must always get their way is most often viewed as:

• selfish

• persuasive

• unintelligent

• helpful

You're upset with your mom for throwing away some of your old comic books. How should you tell her?

• "How could you do something so horrible?"

• "You have no right to touch my things!"

• "That was really mean and thoughtless."

• "I'm upset that you threw away my comics."

If you're arguing with a classmate, who's the best person to mediate the dispute?

• you

• your best friend

• a mutual friend

• your classmate's cousin

Which is the FIRST thing you should do before facing trying to resolve a problem

• breathe deeply

• suggest a compromise

• listen to what another person says

• scream