Transition 101

What are soft skills?

• Skills used in your trade

• Skills that have not yet been hardened by life

• Attributes that help you work effectively with others

• I don't know

Answer explanation

Soft skills are skills such as motivation, determination, punctuality and creativity. These traits can be used in your trade and are also skills that employers look for in an employee that aren't directly tied into the actual duties and responsibilities of the job.

A place to record check transactions for your accounts

• Check

• Balance

• Check Registry

Sounds, language and tone of voice

• Verbal communication

• Non-verbal communication

• Written Communication

Is being a team player a hard skill or soft skill?

• Soft

• Hard

What is a way for two or more parties to find a peaceful solution to a disagreement among them called?

• Team Work

• Professionalism

• Conflict Resolution

• Punctuality

What is a credit report?

• A detailed report of an individual's credit history prepared by a credit bureau and used by a lender in determining a loan applicant's creditworthiness

• A detailed report of a bank's credit history prepared by a credit expert and used by consumers in determining a bank's creditworthiness

• A report which shows which credit cards are better than others

• A report invented by Allan Greenspan and credited to Al Gore

Empathy means putting yourself in the shoes of someone else.

• True

• False

To have an ______ means you are willing to respectfully listen to someone without letting negative feelings, emotions, or biases get in the way.

• reflection

• open mind

• skepticism

• prior knowledge

Asking clarifying questions is a way to show someone you are actively listening.

• true

• false

A signed paper that tells a bank or credit union to give someone a specific amount of money. It needs to be taken to a bank or credit union in order to be cashed (traded for cash) or put into an account.

• check

• credit card

• deposit slip