Midterm Examation English for Service Business

1.        Selena: How many hours do you work in a typical day?

          Helen:  ___________

• A. I work 7 hours a week.

• B. I work 7 hours a day.

• C. I word hard from 5 am. – 5 pm.

• D. I have spent many hours working on machines.

2. 2. How many hours a _______ do you work?

• typical

• regulary

• three

• week

3. 3. What do you like most about your job?

• What I like most about my job is meet new people.

• What I dislike most about my job is work everyday.

• No, problem

• That's all.

  Thak you

4. 4. A: What do you hate most about your job?

B: __________is poor work life balance

• What I like best about my job

• What I hate about my job

• I really enjoy with my job.

• It' so borring.

5.  Which of the following answers the question, “What excites you most about work?”  

• A. I am most excited about the financial possibilities in banking.

• B. The last two months of the year are the hardest times to look for a job.

• C. I love having flexibility with my working hours.

• D. The thing I like least about my job right now is the limited opportunities to advance and be promoted in the company.

3. 6. Which one is not type of Delivery Service?

• A. Bank teller

• B. Loan officer

• C. Courier

• D. A and B is correct

7. _________________ are responsible for delivering food from restaurants, bakeries, grocery stores, etc.

• A. Food delivery drivers

• B. travel agent

• C. event planner

• D. digital content writer

8. ___________, also known as event coordinators or event specialists, are responsible for organizing and managing every aspect of an event.

• A. loan officer

• B. digital content writer

• C.  Event planners

• D. ticket booking officer       

9. Housekeeper: Good evening, Miss Helen. Is there anything I can do for you?

Miss Helen: The sink in my bathroom is ___________and I can’t flush the toilet.

• A: clogged.

• B. delayed

• C. first-rate

• D. shut-eye

10. What is the qualification does a good receptionist need?

• A. Being welcoming and generous

• B. Being patient with good relationship

• C. Being strong and good looking

• D. Being kind to guests and polite