BSBPEF502

True or False

An emotionally intelligent individual is highly conscious of their emotional states, including negativity, frustration, sadness, etc. They can remove themselves from the stress and manage the situation objectively and constructively, and can also take into account the feelings of others involved, to arrive at a resolution

• True

• False

What are THREE examples of negative emotional responses?

Select all that apply

• Withdrawal

• Frustration

• Perserverance

• Aggression

What are THREE examples of positive emotional responses?

Select all that apply

• Over-sensitivity

• Self-control

• Channelled energy

• Motivation

How many universal emotions are there?

• 4

• 5

• 7

• 6

What are the five elements of emotional intelligence?

• Self awareness

  Empathy

  Motivation

  Self Regulation

  Social skills

• Self awareness

  Empathy

  Motivation

  Self Regulation

  Selfishness

• Indifference

  Empathy

  Motivation

  Self Regulation

  Social skills

• Self awareness

  Empathy

  Motivation

  Subjectivity

  Social skills

True or False

Emotional Intelligence is the ability to identify your own emotions and those of others

• True

• False

True or False

Emotional responses are quick and it takes practice to manage them

• True

• False

Emotional Intelligence is to:

Select all that apply

• Be self aware

• Have social awareness

• manage own emotions

• Develop relationships

True or False

Empathy is being able to imagine how others feel

• True

• False

True or False

People tend to judge the intention of the speaker before the message

• True

• False