MGT315 CHAPTER 4 EXERCISE

Decision making is the process in which managers make determinations about organizational goals and courses of action by responding to opportunities and threats.

• TRUE

• FALSE

Decision making in response to threats occurs only when organizational performance adversely affects events inside the organization.

• TRUE

• FALSE

Each month, Brian reviews sales data, analyzes market opportunities and threats and determines organizational goals and actions for the coming month. This is an example of a problem.

• TRUE

• FALSE

Creative problem solving can come out within a few seconds.

• TRUE

• FALSE

Recognition and appreciation can help to boost our spirit to think creatively.

• TRUE

• FALSE

When managers are assessing whether alternative solutions can be accomplished in line with an organization's profit goals, they are evaluating the ___________.

• legality

• ethicalness

• economic feasibility

• practicality

• bounded rationality

Kelvin recognized the need for his company to address the competition he was feeling from online sales, and he knew he had to act. What step should Kelvin take next?

• generate alternatives

• assess alternatives

• choose among alternatives

• implement the chosen alternatives

• collect feedback

The first step in the managerial decision making process is to __________.

• choose between alternatives

• assess alternatives

• learn from feedback

• recognize the need for a decision

• conduct a retrospective analysis

Judy has thought of a novel solution to her company's recent challenges fulfilling customer orders on time. She must now determine whether the company has the capabilities and resources required to implement the solution. Which criterion of decision making is she addressing?

• legality

• ethicality

• economic feasibility

• practicality

• product sustainability

The marketing manager of ToyBiz indicated that due to manufacturing efficiencies and market buzz, a new toy they were about to launch was likely to generate revenue beyond original projections. The lead designer reported that lab tests showed a risk that the toy could malfunction, possibly injuring a user, but that the design met required industry standards. By deciding to launch the toy as designed, what criterion of decision making were company executives ignoring?

• economic feasibility

• practicality

• ethicalness

• legality

• functionality