
PKT_ CYCLE -2 - jUNE'23
Authored by SNEHA NAYEK
Other
Professional Development
Used 2+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What action do we take over the tool while sending a message for Insta DM?
Reply
Send
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cab services available in which city?
Kolkata
Hyderabad
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How many hashtags do we have on LinkedIn?
5
3
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Your captain dropped at destination on time. Appreciate his effort.
Service appreciation
Captain appreciation
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Thank you so much for your support. What will be the case form?
Appreciation> Agent’s Appreciation
Appreciation> Resolved Appreciation
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If the actual ride price is 165 and captain demanded extra 200. On social media the customer complained I need my extra amount. How much you should pay back to the Customer?
365
35
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Full of SLA?
Service-Level Agreement
Service line Agreement
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