PARTNERISH

ALAMO- What must be done for ALL NB Tickets

ALAMO- What pest(s) must we email PREP INFO for?

• Bedbugs, Roaches, Flea/Ticks

• Bedbugs, Roaches,

• Bedbugs, Roaches, Carpet Beetles

Alamo- Do we handle current customers? If we do not? what is the protocol?

All American-
What time are THE ONLY TIME FRAMES

we can offer when scheduling ALL APPOINTMENTS?

All American- when scheduling a callback, where should the ticket come from?

• Clicking on the
  The Service Order Button

• Clicking on the ORDER Link on
  The Production Bar

All American- Do we add Leads for quoted services?

• Yes

• No

Cowley-
How do we notify this partner of ANY services scheduled?

• Send ADD CALL to Customer Care in PestPac

• Send Message

  In COWLEYS SLACK Workspace

• Send Message In GRIT's Partner Channel for COWLEYS

Cowley- For NB Tickets, the Place to ALSO ADD the Credit Card Info is where?

Cowley- What is the soonest we can offer an Appointment for NEW BUSINESS?

• Same Day Afternoon Only

• Atleast (2) Days Out

• Whatever is Open On the Sarah-GRIT Schedule

Cowley- What pest are by inspection only?