Room Division

What is the full form of POS ?

• Point of Sales

• Property of Sales

• Point of System

• Property of System

• _____ responsible for charging to hotel guests all vouchers representing food, beverages, room service and merchandise purchases.

• Receptionist

• Reservation clerk

• Billing clerk

• Duty Manager

Below are the locations that pose most accidents, EXCEPT:

• Ramps

• Bathtub

• Balcony

• Lobby

Guest Accounts are settled during ______ ?

• Reservation

• Registration

• Check In

• Check Out

7am to 3pm shift is known as _____ shift

_____ communication means communication with guest.

All of the following are bathroom linen, EXCEPT:

• slip cloth

• face towel

• floor mat

• hand towel

Which of the follow personal protective equipment (PPE) is use to protect the lung?

• Helmets

• Respirators

• Earmuffs

• Telephone

___________ means guest takes hotel items as souvenirs.

_____________ refers to large movable equipment, such as tables and chairs, used to make a house, office, or other space suitable for living or working.