ch 5 business services

OLX is an example of which of the following categories of e business.

• B2B

• B2C

• C2C

• intra b2b

IRCTC’s portal for ticket booking is an example of which of the following categories of business?

• B2C

• B2B

• c2c

• none

Mail sent by Marketing department to the Purchase department is an example of:

• (A) B2B

• (B) B2C

• (C) C2C

• (D) Intra B

All of the following are the features of electronic business, except:

• (A) Large number of customers

• (B) Paperless society

• (C) Heavy infrastructural set up

• (D) Round the clock

Length of business cycle is generally __________ in case of e-business.

• (A) Longer

• (B) Shorter

• (C)Narrower

• (D)Wider

Personal inspection of goods is possible in

• Traditional business

• e business

• Both a and b

• none of the these

Complaint lodged by a customer at the company’s call center is _______ type of e-business transaction.

• (a) C2C Commerce

• b) C2B Commerce

• (c) B2C Commerce

• (d) B2B Commerce

Out of e-commerce and e-business, which is a broader term?

• (a) e-business

• (b) both e-business and e-commerce are the same thing

• (c) e-commerce

• (d) None of these

e-commerce does not include _____________.

• (a) A business’s interactions with its customers

• (b) Interactions among the various departments within the business

• (c) A business’s interactions with its suppliers

• (d) Interactions among the geographically dispersed units of the business

Which is not an application of E-business?

• 1. Online trading

• 1. Online transaction

• Contract Research

• none