Listening: Part 1

After his trip to the shops, Paul is worried because

• prices have increased considerably.

• he might have got a parking ticket.

• some changes are likely to happen.

Why is Paul sure the department store is going to close down?

• The main doors are locked.

• There are notices on display.

• No customers are inside.

Mary thinks that before the department store closes, its prices will be

• higher.

• lower.

• the same.

Paul believes that most of the staff in the department store will

• get similar jobs.

• be unemployed.

• move away.

Who does Mary blame for the likely closure of the department store?

• the shop workers

• the customers 

• the owners

What could possibly be one of the reasons that business could not sustain in the department store?

• competition from online sellers

• poor customer services

• high rental charges

What does Mary suggest might attract customers into shops?

• access to free Wi-Fi

• restaurants and cafés

• shows and events