Standard 2
Quiz
•
Other
•
Professional Development
•
Practice Problem
•
Hard
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8 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
NSQHS Standard 2 aims to create an organisation in which there are mutually beneficial outcomes by having consumers as partners in planning, design, delivery, measurement and evaluation of systems and services AND patients as partners in their own care, to the extent that they choose
TRUE
FALSE
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
It means working with consumers to plan, deliver and review care at all levels from the care that they receive as individual patients to the services we provide
Clinical Governance
Partnering with Consumers
Comprehensive Care
Communication for Safety
3.
MULTIPLE SELECT QUESTION
1 min • 1 pt
How do we determine consumer satisfaction? Choose all that apply
Compliments
Complaints
Patient Stories
Social Media Posts (Facebook, Instagram or Twitter)
4.
MULTIPLE SELECT QUESTION
1 min • 1 pt
All are actions of partnering with consumers in their own care: Tick all that apply
Including your patient in the clinical rounds
Using of patient journey boards daily
Exclude patients' carers
Including your patient in the bedside handover
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
This is the level of understanding on health information.
Clinical Governance
Care Options
Consumer Rights
Health Literacy
6.
MULTIPLE SELECT QUESTION
1 min • 1 pt
Tick all actions that promote Health Literacy:
Providing an interpreter when required
Tailor communication to meet the needs of the individual
Easy to access health information
Easy to understand health information
Understand that the level of health literacy does not affect how consumers use the information
7.
MULTIPLE SELECT QUESTION
1 min • 1 pt
Partnering with patients in their own care means: tick all that apply
Awareness of healthcare rights
Informed Consent
Information shared to the all the members of the patient's family
Sharing decisions and planning care
Involving the patient in their care only when they asked
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