Day 1-5 Quizzy

HIPAA stands for...

• Healthy and Insured People with Amazing Act

• Health Insurance Probability and Accounting Act

• Health Insurance Portability and Accountability Act

West Local Provider Services attends to policies based in...

• CA

• GA

• CO

• NV

Name provided by the Caller: Bobby Drake

Name showing in ASPEN: Robert Drake

To properly validate, which two questions can I ask for me to validate the member's name?

• Does your member go by another name?

• Is the caller with you at the moment?

• May I place you on hold for two to three minutes while I verify your member's identity?

• May I have the name of the member that's showing in his ID card?

Professional Providers answer the question

• Who

• Where

In order to HIPAA-verify the member's information, I need to make sure that the member's ​ W​, X, Y, and Z ​ matches in our system

• First Name

• Last Name

• Date of Birth

• Member's ID number

• Provider's NPI/Tax ID

I am someone and somewhere that is licensed to give medical care to anyone who needs it.

Who am I?

For me to pass attendance, the two items below are true...

• 93%

• 3 unofficial absences

• 95%

• 2 unofficial absences

I should notify my trainer X if I will be either late or absent...

• 90

• 60

• 30

• 120

What year was the HIPAA law signed?

• 1998

• 1997

• 1995

• 1996

I am the one-stop shop system for all my engagements as a West Local Provider Services Representative