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Professional Development

5 Qs

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Assessment

Quiz

Other

Professional Development

Medium

Created by

Ligia Urquizu

Used 5+ times

FREE Resource

5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Media Image

What was the customer's name and request?

Reactivate their Jira account | Michael A. Johanson

Reactivate their Jira account and assisintance with their payment | Mishelle B. Johnson

Reactivate their Jira account | Michelle A. Johnson

Assistance with a payment | MichaelJohnson

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Media Image

The customer advised they accidentally changed their plan from a free to a paid plan for a specific product, which of our products was this change made for?

Confluence and Jira Service Management

Jira Software Management

Trello

Confluence

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Media Image

When will the customer's instance be deactivated?

15-July-2023

14-July-2023

29-July-2023

14-June-2023

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Media Image

Select one of the names of the billing and technical contacts shared with the customer.

Martin Thomaere

Martin Deffrasnes

  • Stéphane du HelpDesk

Andy Thomaer

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Media Image

What products the customer accidentally canceled?

Jira Service Management, Jira Software, Confluence

Jira Service Management, Confluence, Trello

Jira Service Management, Jira Software

Jira Service Management, Jira Software, Bitbucket