
Active reading
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Other
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Professional Development
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Practice Problem
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Medium
Ligia Urquizu
Used 5+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What was the customer's name and request?
Reactivate their Jira account | Michael A. Johanson
Reactivate their Jira account and assisintance with their payment | Mishelle B. Johnson
Reactivate their Jira account | Michelle A. Johnson
Assistance with a payment | MichaelJohnson
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
The customer advised they accidentally changed their plan from a free to a paid plan for a specific product, which of our products was this change made for?
Confluence and Jira Service Management
Jira Software Management
Trello
Confluence
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
When will the customer's instance be deactivated?
15-July-2023
14-July-2023
29-July-2023
14-June-2023
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Select one of the names of the billing and technical contacts shared with the customer.
Martin Thomaere
Martin Deffrasnes
Stéphane du HelpDesk
Andy Thomaer
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What products the customer accidentally canceled?
Jira Service Management, Jira Software, Confluence
Jira Service Management, Confluence, Trello
Jira Service Management, Jira Software
Jira Service Management, Jira Software, Bitbucket
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